So, you’re in Switzerland, ready to hop on a train, and standing in front of a sleek Swiss Federal Railways (SBB) ticket machine. You stare at it, wondering if this is a test of your intelligence or just another excuse for a coffee break while you figure it out. Don’t worry—I’ve got you covered! Buying train tickets in Switzerland doesn’t have to be confusing. Here’s a step-by-step guide to making the ticket machine your new best friend.
Step 1: Pick Your Language
Unless you’re feeling particularly adventurous with your German, French, or Italian skills, you’ll be relieved to see that English is an option. Tap your preferred language, and now we’re talking!
Step 2: Enter Your Destination
Where are you off to? Type in your destination, and if needed, adjust your departure station (because sometimes, we buy tickets for places we aren’t actually standing in). The system is smart and will suggest common stations as you type.
Besides regular one way and return tickets from your current or any locations, you also have the possibility to purchase class upgrades, day passes, city tickets (rail ticket including tram/bus for the destination), bike tickets etc. at the ticket machine.
Step 3: Choose Your Connection
The machine will show you a list of available routes. If you’re not leaving right away, tap “Edit” in the top right to change the date and time. (Pro tip: If you’re getting a standard point-to-point ticket, it’s valid all day, so no stress about the exact departure time.)
Step 4: Fine-Tune Your Ticket
Now it’s time for the fun stuff:
- One-way or return? Planning to come back? Select “Return” and save yourself the hassle of buying another ticket later.
- 2nd or 1st class? First class is roomier and quieter, but second class is perfectly comfortable (and much cheaper).
- Full Fare or Half Fare? If you’ve got a Swiss Half Fare Card, this is where you let the machine know and enjoy that sweet discount.
Step 5: Confirm and Pay
Review your selections, then choose your payment method:
- Swiss francs (CHF) or Euro (note: all change is given in Swiss francs)
- Debit cards (Mastercard, Visa, Maestro, V Pay)
- PostFinance Card
- Credit cards (Mastercard, Visa, American Express, Diners, JCB)
- Apple Pay, Samsung Pay
Some machines even accept contactless payments for a swift exit.
Step 7: Grab Your Ticket and Go!
The machine spits out your ticket, and you’re officially ready to board! Just don’t forget to take it with you (yes, it happens more often than you’d think).
Bonus Tips:
- If you plan on traveling a lot on public transport, consider downloading the SBB Mobile App—it lets you buy tickets on the go and even provides real-time train updates.
- For unlimited travel, check out Swiss Travel Passes, regional travel cards or city cards.
- Feeling stuck? SBB staff are super friendly and always happy to help!
Now, you’re officially a pro at using the SBB ticket machine! Happy travels, and enjoy the scenic Swiss trains!
